Additional Support

These can be difficult and scary times for everyone but fortunately, you are not alone. We thought it might be helpful if we listed out a few of the organisations you can turn to for other help and support in case you need it. 

If you have any questions please email or call us on or 0131 376 2450.

Food support

National Assistance Helpline
Has been set up for those who need extra help during this time to access essentials like food (packages or meals) or medicine.
Call: 0800 111 4000 (Open office hours Mon-Fri)

If you are shielding – 0131 200 2388

Money concerns

Scottish Welfare Fund People on low incomes may be able to get a grant from the Council in the event of a crisis. Crisis grants do not have to be paid back (not a loan)
The Advice ShopThey provide; debt advice, support to deal with credit card debts, bank loans, rent arrears.0131 200 2360
Energy Bills SupportThe government has launched an emergency package with energy suppliers to ensure people don’t face any additional hardships in heating or lighting their home. Contact your energy supplier to take advantage of this.

Housing and other

Shelter Scotland For advice and support around eviction, moving out, paying rent, mortgage arrears, claiming benefits, repairs and landlord access, gas and electricity bills. 0808 800 4444 
Citizens Advice 
Welfare Rights (Benefits), Debt, Budgeting, Employment, Housing, Energy, Immigration, Consumer Rights and Health.Edinburgh: 01315501000 Scotland-wide: 0808 800 9060 
Living RentScotland’s tenants union.
Scottish Refugee CouncilAn independent charity dedicated to supporting people in need of refugee protection.0141 223 7979

Domestic Violence

Women’s Aid Chat service for women experiencing domestic abuse. 0800 0271234 
Rape CrisisSupport available by phone. Online chat service, open from 10am-12pm. 08088010302  
ASIST Provide telephone support service to women, men, children and young people affected by domestic abuse. 0141 276 7710

Mental Health

Breathing spaceA confidential phone line for anyone feeling low, anxious or depressed.0800838587
Scottish Association for Mental HealthProvides quality assured mental health information.03448000550
Samaritans Scotland HelplineWhatever you’re going through, a Samaritan will face it with you. Open 24 hours a day, 365 days a year.116 123 
LGBT Health and WellbeingLGBT helpline, email support and live chat on their website.0300 123 2523 
ChildlineSupport for children and young people by phone, email and online chat.0800 1111 

How we work: Sustainability

Head of Food Education at Edinburgh Food Social and co-founder of Food for Good Edinburgh Steve Brown takes us through Food for Good’s commitment to sustainability.

Thinking back to the initial hours, days and weeks of the coronavirus crisis, we could never have imagined that Food for Good would grow into what it is today. We made literally hundreds of phone calls, had frantic conversations about kitchens and menus and even held a physically distanced meeting in a park (before lockdown, of course).

Over the past 10 weeks, we are proud to have formed a team that is not only supporting Edinburgh’s residents with nutritious food, but is doing so with clear values of community, dignity and sustainability.

I’d like to tell you a little more about what that last word, sustainability, means to me, and to all of us at Food for Good.


Today, businesses overuse and exploit the word ‘sustainability’ to sell us everything from take-away coffee to insurance. At its core though, sustainability means using resources at a level that does not harm people or planet. Food for Good is made up of individuals from a range of organisations and backgrounds, all with a passion for sustainability.

We practise sustainability across four key areas; our food, our people, our packaging and our distribution.

Our Food

Running an extensive emergency food response in the middle of the ‘hungry gap’ has thrown up a few challenges! Each April, May and early June, the UK’s winter crops end before new season produce is ready to harvest. There’s not much coming out of the ground in Scotland during these ‘hungry gap’ weeks, so we’ve had to be creative with our cookery, as well as our sourcing.

We spoke to farmers, growers and producers to find out what was good, and what might be in surplus. These conversations have led to some fantastic relationships with local suppliers like The Really Garlicky Company, Lunan Bay Farm (for their delicious asparagus!) and Peelham Farm.

These brilliant suppliers make it possible for us to pack our meals with the goodness of seasonal, local produce.

Our People

Any organisation is only as strong as its people and we are truly blessed to have the opportunity to work with our team of chefs, drivers, packers, labellers, call handlers and logistical wizards.

Many of these folk are volunteers, furloughed from their regular jobs, who choose to invest their time with us – something that constantly knocks our socks off.

To us, an important part of sustainability is keeping our people happy and safe at all times. We have our own in-house health and safety officer to help the kitchens stay safe. We regularly check in with our teams and provide people with the tools that they need to do their jobs. From time-to-time, we also drop in a wee case of something to keep people refreshed either during, or at the end of their shift – big ups to Bon Accord and Barney’s Beer!

We’re also proud to financially support a number of our workers who wouldn’t otherwise have an income due to COVID-19.

Our Packaging

Given that we cook and distribute over 4000 meals every week, we use a lot of packaging! In a landscape fraught with tricky decisions we are proud to work with Biopak. These folks make sustainable packaging that can be popped into the freezer, oven and microwave.

Biopak makes their packaging from sugar pulp, a byproduct of the sugar industry. In addition, Biopak are members of the Ellen McArthur Foundation, reinvest their profits into charitable enterprises and are 100% carbon neutral. 

Our Distribution

Getting our meals to people living all over the city is no mean feat.

We’re delighted to be able to deliver most of our meals by bicycle with our friends at Farr Out. Not only do these journeys keep our delivery drivers fit and healthy, but they’ve saved us over 200kg of CO2 emissions* each and every week.

So, you can see we have lots to be proud of since those early days! 

If you’d like to find out more, or chat to us about our commitment to sustainability, please get in touch.

Take care and stay safe,


Steve Brown is Head of Food Education at Edinburgh Food Social (EFS) and, as part of his work with EFS, co-founded Food for Good.

* Calculated using Commercial Fleet’s carbon footprint calculator)