Additional Support

Big grins from the team as they pack delicious, nutritious meals at The Pitt, Edinburgh

These can be difficult and scary times for everyone but fortunately, you are not alone. We thought it might be helpful if we listed out a few of the organisations you can turn to for other help and support in case you need it. 

If you have any questions please email or call us on or 0131 376 2450.

Food support

National Assistance Helpline
Has been set up for those who need extra help during this time to access essentials like food (packages or meals) or medicine.
Call: 0800 111 4000 (Open office hours Mon-Fri)

If you are shielding – 0131 200 2388

Money concerns

Scottish Welfare Fund People on low incomes may be able to get a grant from the Council in the event of a crisis. Crisis grants do not have to be paid back (not a loan)
The Advice ShopThey provide; debt advice, support to deal with credit card debts, bank loans, rent arrears.0131 200 2360
Energy Bills SupportThe government has launched an emergency package with energy suppliers to ensure people don’t face any additional hardships in heating or lighting their home. Contact your energy supplier to take advantage of this.

Housing and other

Shelter Scotland For advice and support around eviction, moving out, paying rent, mortgage arrears, claiming benefits, repairs and landlord access, gas and electricity bills. 0808 800 4444 
Citizens Advice 
Welfare Rights (Benefits), Debt, Budgeting, Employment, Housing, Energy, Immigration, Consumer Rights and Health.Edinburgh: 01315501000 Scotland-wide: 0808 800 9060 
Living RentScotland’s tenants union.
Scottish Refugee CouncilAn independent charity dedicated to supporting people in need of refugee protection.0141 223 7979

Domestic Violence

Women’s Aid Chat service for women experiencing domestic abuse. 0800 0271234 
Rape CrisisSupport available by phone. Online chat service, open from 10am-12pm. 08088010302  
ASIST Provide telephone support service to women, men, children and young people affected by domestic abuse. 0141 276 7710

Mental Health

Breathing spaceA confidential phone line for anyone feeling low, anxious or depressed.0800838587
Scottish Association for Mental HealthProvides quality assured mental health information.03448000550
Samaritans Scotland HelplineWhatever you’re going through, a Samaritan will face it with you. Open 24 hours a day, 365 days a year.116 123 
LGBT Health and WellbeingLGBT helpline, email support and live chat on their website.0300 123 2523 
ChildlineSupport for children and young people by phone, email and online chat.0800 1111 

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